Terms Of Service

Effective Date: January 04, 2020 These Terms of Service ("Terms") govern your access to and use of the online income tax preparation services ("Services") provided by E- Tax Pros  ("we," "us," or "our"). By using our Services, you ("you" or "the user") agree to these Terms. If you do not agree to these Terms, please do not use our Services. 1. Acceptance of Terms By accessing or using our Services, you agree to comply with and be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you are not permitted to use our Services. 2. Services Provided We provide online tax preparation services, including but not limited to: • Preparing and filing federal and state income tax returns. • Providing tax-related advice and guidance. • Offering additional products and services such as audit support, tax refunds, or related financial services. 3. Eligibility You must be at least 18 years old and capable of entering into a binding contract to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements. 4. User Accounts To use certain features of our Services, you may need to create an account with us. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. 5. Privacy and Data Security We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and protect your data. 6. Tax Information and Accuracy You are responsible for providing accurate and complete information for the preparation of your income tax returns. We rely on the information you provide to prepare and file your tax returns. You agree to ensure the accuracy and completeness of all data provided to us. We will make reasonable efforts to ensure the accuracy of our tax preparation services. However, we do not guarantee that your tax return will be free from errors or that you will be entitled to a specific refund amount. 7. Fees and Payment Our fees for Services will be clearly disclosed to you before you begin using them. All fees are nonrefundable unless otherwise specified. You agree to pay all applicable charges for the Services, including but not limited to preparation fees, filing fees, and any other charges disclosed to you during the process. We may charge additional fees for certain premium services or features. Payments are due at the time of service, and we may use third-party payment processors to facilitate payment. 8. Filing and Deadlines We will file your tax returns electronically on your behalf upon receiving the necessary information and your authorization. While we strive to meet all applicable tax filing deadlines, we cannot guarantee that your return will be filed by a specific date or that it will be accepted by the tax authorities. You are solely responsible for ensuring that all required documents are submitted on time to avoid any late fees or penalties. 9. User Responsibilities You agree to: • Provide accurate and complete information for tax preparation purposes. • Maintain the confidentiality and security of your account information. • Not use our Services for any illegal, fraudulent, or malicious activity. • Comply with all applicable federal, state, and local tax laws. 10. Limitation of Liability To the fullest extent permitted by applicable law, E- Tax Pros is not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly, or for any loss of data, use, goodwill, or other intangible losses resulting from: • Your use or inability to use our Services. • Any errors or omissions in tax filings, including errors in the tax preparation software or human error. • Any delays in processing or filing returns. • Unauthorized access to your account or data. In no event will our liability exceed the amount you paid for the specific Service that gave rise to the claim. 11. Indemnification You agree to indemnify, defend, and hold harmless E- Tax Pros and its officers, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorney’s fees) arising from: • Your breach of these Terms. • Your misuse of the Services. • Any claims made by third parties in connection with your use of our Services. 12. Amendments We reserve the right to modify or update these Terms at any time. Any changes to these Terms will be posted on this page with an updated "Effective Date." Your continued use of our Services after any such changes constitutes your acceptance of the modified Terms. 13. Termination We may suspend or terminate your access to our Services if we believe you have violated these Terms. You may terminate your use of our Services at any time by contacting customer support. Upon termination, your access to certain Services may be revoked, but any obligations or liabilities you incurred prior to termination will remain in effect. 14. Dispute Resolution Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in Texas, and judgment on the award may be entered in any court having jurisdiction. 15. Governing Law These Terms are governed by the laws of the state of Texas, without regard to its conflict of law principles. Any legal action or proceeding under these Terms shall be brought exclusively in the courts located within Dallas, Texas. 16. Miscellaneous • Entire Agreement: These Terms constitute the entire agreement between you and E- Tax Pros regarding the use of our Services. • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. • Force Majeure: E- Tax Pros will not be held liable for any delay or failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, acts of war, or technical failures. 17. Contact Information If you have any questions about these Terms, please contact us at: E- Tax Pros  12222 Merit Drive, #130 Dallas TX 75251-2217 hello@etaxpros.com (972) 942-9340